Case Study: DARE Consulting Group
Scaling Systems & Strategy
Industry: Medical Sales & Consulting
DARE Consulting Group is a growing business operating across two sectors: medical billing and healthcare consulting. The team supports practices in launching and managing durable medical equipment (DME) services—from compliance and credentialing to billing and consulting delivery.
With a fast-evolving business model and a growing team of 7–10 employees and 3 contractors, DARE needed structure to scale.
I enjoyed working with DiaGurl Virtual Services tremendously. There are many things that they have done beyond the original scope of work specified and have done a great job with each new responsibility. Dia is your Gurl!
— Becky, DARE Consulting Group
The Client
The Backstory: A Vision-Driven Medical Consulting Company Ready to Scale
When DARE Consulting Group first partnered with DiaGurl, their business had already carved out success in medical billing and consulting. But they needed structure, scalability, and strategic leadership to unlock their next level of growth.
Over 4+ years, I served as DARE’s Fractional Director of Operations, guiding the CEO and team through intentional systems-building, process implementation, and financial strategy. The result? Not just more revenue, but a more resilient, efficient, and growth-ready company.
The Challenge
As the company expanded, so did the complexity of its operations.
The consulting side of the business lacked systems, onboarding, and consistency.
Internal communication and SOPs were unclear or nonexistent.
Team members needed training and documentation to support delivery.
The CEO was carrying the load alone—with no operational backbone.
The Solution
DiaGurl stepped in as a Fractional Director of Operations, becoming the strategic right-hand to the CEO. Over 4–5 years, we built the infrastructure and systems that transformed DARE’s consulting division and strengthened overall operations.
Key Deliverables:
Developed complete SOPs and internal documentation
Designed the client onboarding process for consulting services
Trained team members on delivery consistency and communication
Created branded marketing and client-facing materials
Streamlined team operations using project management tools
Established financial tracking and operational clarity
Served as a strategic advisor to assess capacity, feasibility, and scalability
The Results
Consulting revenue doubled: from $10,000 to $25,000 in one year
Total company revenue jumped: from ~$200,000 in 2022 to $500,000+ in 2023
Improved client experience through streamlined systems and trained staff
CEO gained time, clarity, and confidence to focus on growth—not just delivery
Stronger team alignment, higher client satisfaction
Sustainable systems built for long-term scale